# ObservV Knowledge Base

> Product documentation for administrators, content managers, and end users.

## Docs

- [Global roles](https://docs.observv.com/access/global-roles.md): Roles that apply across the entire organization. Use these for org-wide responsibilities like managing properties, content, or members across multiple properties.
- [Guests, Externals, and No Global Role users](https://docs.observv.com/access/guests-and-externals.md): Understand access patterns for people who need limited organization, property, or project access.
- [Invites](https://docs.observv.com/access/invites.md): Add new people to your organization through a Global role. Track each recipient individually with a unique invite link.
- [Access model overview](https://docs.observv.com/access/overview.md): Learn how Global, Property, and Project roles work together in ObservV, including special access types for guests and externals.
- [Project roles](https://docs.observv.com/access/project-roles.md): Project roles control what members can do within a Project. Each member is assigned one of four fixed roles.
- [Property roles](https://docs.observv.com/access/property-roles.md): Customizable roles that apply to a single property. Use these for access tailored to one property's needs.
- [How this guide is organized](https://docs.observv.com/getting-started/how-to-use-this-guide.md): A map of the guide sections and what to read first depending on your goal.
- [Core concepts and the ObservV object model](https://docs.observv.com/getting-started/object-model.md): Understand the main ObservV hierarchy, from organizations and properties to floors, hotspots, photos, and attached photos.
- [Welcome to ObservV](https://docs.observv.com/getting-started/welcome.md): What ObservV is, who this guide is for, and how to use it.
- [ObservV documentation](https://docs.observv.com/index.md): Product documentation for administrators, content managers, and end users of the ObservV reality-capture platform.
- [Markers](https://docs.observv.com/organizing-and-sharing/markers.md): Add interactive notes, links, and videos directly to photos. Markers can be Global, Property, or Single-use.
- [Projects](https://docs.observv.com/organizing-and-sharing/projects.md): Manage collaborative work within a defined area of a property, with members, roles, and expiry settings.
- [Tours](https://docs.observv.com/organizing-and-sharing/tours.md): Build view-only collections of selected photos from a single property and share them with a chosen audience.
- [Floors](https://docs.observv.com/properties-and-content/floors.md): Add, edit, reorder, and trash the floors that divide a property into levels, wings, or sections.
- [Hotspots](https://docs.observv.com/properties-and-content/hotspots.md): Add, name, move, and delete the points on a floor where photos are stored.
- [Photos](https://docs.observv.com/properties-and-content/photos.md): Upload, edit, move, trash, and organize photos stored in hotspots, including 360 photos, Parent photos, attached photos, and bucket photos.
- [Properties](https://docs.observv.com/properties-and-content/properties.md): Create, edit, transfer, and trash properties in ObservV.
- [QR codes & QR markers](https://docs.observv.com/properties-and-content/qr-codes.md): A QR code opens a hotspot when scanned, while a QR marker shows where the QR code is located on a photo.
- [Redactions](https://docs.observv.com/properties-and-content/redactions.md): Hide sensitive information on a photo, manage existing redactions, and delete the unredacted original if required.
- [Glossary](https://docs.observv.com/reference/glossary.md): Definitions of key ObservV terms.
- [Permissions matrix](https://docs.observv.com/reference/permissions.md): Consolidated permission tables for Global, Property, and Project roles.
- [Visibility settings](https://docs.observv.com/reference/visibility.md): How visibility scopes work for Tours and Markers.

## Optional

- [Status](https://status.observv.com)
- [Support](mailto:support@observv.com)