> ## Documentation Index
> Fetch the complete documentation index at: https://docs.observv.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Photos

> Upload, edit, move, trash, and organize photos stored in hotspots, including 360 photos, Parent photos, attached photos, and bucket photos.

## Overview

A photo is the visual record of a hotspot. ObservV recommends 360 photos for hotspot photos.

Photos are usually uploaded directly to the hotspot they belong to. If you do not know which hotspot a photo belongs to, you can move it to the bucket and organize it later.

A photo can also have attached photos, which are additional photos linked to a specific point on another photo. Once a photo has attached photos, it becomes a Parent photo.

## Key concepts

* **Hotspot photo.** The primary photo stored in a hotspot. 360 photos are recommended.
* **Attached photo.** An additional photo linked to a specific location on a Parent photo.
* **Parent photo.** Any photo that has at least one attached photo.
* **Snip.** A selected area of a photo saved as an attached photo.
* **Bucket photo.** A photo held in the bucket when you do not know which hotspot it belongs to yet.
* **Sensitive photo.** A photo marked as containing sensitive information. Some roles need explicit permission to view sensitive photos.
* **Opening view.** For 360 photos, the position viewers see when they first open the photo.

<Note>
  Use the bucket only when needed. It is best to upload photos directly to the correct hotspot whenever possible, so photos stay organized and easy to find.
</Note>

## How to upload photos to a hotspot

<Steps>
  <Step title="Open the floor">
    Open the property, then open the floor containing the hotspot.
  </Step>

  <Step title="Select the hotspot">
    Select the hotspot.
  </Step>

  <Step title="Choose the source">
    Click **Upload**, then choose whether to take a photo or select one from your gallery.
  </Step>

  <Step title="Add photo details">
    For each photo, choose whether it contains sensitive data and add a comment if needed.
  </Step>

  <Step title="Upload">
    Click **Upload**.
  </Step>
</Steps>

## How to upload photos to a hotspot in hotspot mode

<Steps>
  <Step title="Open the floor">
    Open the property, then open the floor containing the hotspot.
  </Step>

  <Step title="Click Edit">
    Click **Edit**.
  </Step>

  <Step title="Activate hotspot mode">
    Activate hotspot mode.
  </Step>

  <Step title="Select the hotspot">
    Click the hotspot you want to upload photos to.
  </Step>

  <Step title="Choose the source">
    Select the option to upload photos, then choose whether to take a photo or select one from your gallery.
  </Step>

  <Step title="Add photo details">
    For each photo, choose whether it contains sensitive data and add a comment if needed.
  </Step>

  <Step title="Upload">
    Click **Upload**.
  </Step>
</Steps>

## How to set the opening view for a photo

<Steps>
  <Step title="Open the photo">
    Open the property and open the photo.
  </Step>

  <Step title="Open edit mode">
    Click **Edit**.
  </Step>

  <Step title="Position the view">
    Move the photo to the opening position you want, using the opening view controls if needed.
  </Step>

  <Step title="Save">
    Click **Save**.
  </Step>
</Steps>

## How to move a photo to a different hotspot

<Steps>
  <Step title="Open the photo">
    Open the property and open the photo you want to move.
  </Step>

  <Step title="Open edit mode">
    Click **Edit**.
  </Step>

  <Step title="Open the Photo tab">
    Open the **Photo** tab.
  </Step>

  <Step title="Move the photo">
    Click **Move photo to different hotspot**.
  </Step>

  <Step title="Select the destination">
    Select the floor and hotspot you want to move the photo to.
  </Step>

  <Step title="Confirm">
    Confirm the move.
  </Step>
</Steps>

## How to move a photo to the bucket

<Steps>
  <Step title="Open the photo">
    Open the property and open the photo you want to move.
  </Step>

  <Step title="Open edit mode">
    Click **Edit**.
  </Step>

  <Step title="Open the Photo tab">
    Open the **Photo** tab.
  </Step>

  <Step title="Move the photo">
    Click **Move photo to bucket**.
  </Step>

  <Step title="Confirm">
    Confirm the move.
  </Step>
</Steps>

<Info>
  The bucket can be used as a temporary collection of photos when you do not know which hotspot they belong to yet. Do not overuse the bucket. It is best to upload photos directly to the correct hotspot whenever possible, so photos stay organized and easier to manage.
</Info>

## How to move a bucket photo to a hotspot

<Steps>
  <Step title="Open the bucket">
    Open the property and open the bucket.
  </Step>

  <Step title="Select the photo">
    Select the photo you want to move.
  </Step>

  <Step title="Open edit">
    Click **Edit**.
  </Step>

  <Step title="Open the Photo tab">
    Open the **Photo** tab.
  </Step>

  <Step title="Move the photo">
    Click **Move photo to different hotspot**.
  </Step>

  <Step title="Select the destination">
    Select the floor and hotspot where the photo belongs.
  </Step>

  <Step title="Confirm">
    Confirm the move.
  </Step>
</Steps>

## How to trash a photo

<Steps>
  <Step title="Open the photo">
    Open the property and open the photo you want to trash.
  </Step>

  <Step title="Open edit">
    Click **Edit**.
  </Step>

  <Step title="Open the Photo tab">
    Open the **Photo** tab.
  </Step>

  <Step title="Trash the photo">
    Click **Trash photo**.
  </Step>

  <Step title="Confirm">
    Confirm the action.
  </Step>
</Steps>

## How to upload attached photos from the photo viewer

<Steps>
  <Step title="Open the photo">
    Open the property and open the photo you want to attach photos to.
  </Step>

  <Step title="Upload">
    Click **Upload**.
  </Step>

  <Step title="Pick the location">
    Click the location on the photo where you want to place the attached photos.
  </Step>

  <Step title="Choose the source">
    Select the option to upload photos, then choose whether to take a photo or select one from your gallery.
  </Step>

  <Step title="Add photo details">
    For each photo, choose whether it contains sensitive data and add a comment if needed.
  </Step>

  <Step title="Upload">
    Click **Upload**.
  </Step>
</Steps>

## How to upload attached photos from the Attached photos tab

<Steps>
  <Step title="Open the photo">
    Open the property and open the photo you want to attach photos to.
  </Step>

  <Step title="Open the Attached photos tab">
    Click **Edit** and open the **Attached photos** tab.
  </Step>

  <Step title="Upload from device">
    Click **Upload from device** and select the file or files.
  </Step>

  <Step title="Add photo details">
    For each photo, choose whether it contains sensitive data and add a comment if needed.
  </Step>

  <Step title="Upload">
    Click **Upload**.
  </Step>
</Steps>

<Note>
  Once a photo has attached photos, it becomes a Parent photo. If you upload another attached photo, it goes to the same selected location until you change it.
</Note>

## How to attach existing photos

<Steps>
  <Step title="Open the Parent photo">
    Open the property and open the Parent photo.
  </Step>

  <Step title="Open the Attached photos tab">
    Click **Edit** and open the **Attached photos** tab.
  </Step>

  <Step title="Attach existing photos">
    Click **Attach existing photos**.
  </Step>

  <Step title="Select photos">
    Select the photo or photos you want to attach.
  </Step>

  <Step title="Save">
    Click **Save**.
  </Step>
</Steps>

<Note>
  Only hotspot photos that are not already Parent photos or attached photos can be selected.
</Note>

## How to manage attached photos

<Steps>
  <Step title="Open the Parent photo">
    Open the property and open the Parent photo.
  </Step>

  <Step title="Open the Attached photos tab">
    Click **Edit** and open the **Attached photos** tab.
  </Step>

  <Step title="Edit, move, or remove">
    Select the attached photo and edit details, move it, or remove it as needed.
  </Step>

  <Step title="Save">
    Click **Save**.
  </Step>
</Steps>

## How to use Snip

<Steps>
  <Step title="Open the photo">
    Open the property and open the 360° photo or 2D photo you want to snip from.
  </Step>

  <Step title="Click Snip">
    Click **Snip**.
  </Step>

  <Step title="Draw the selection">
    Draw a box around the area you want to capture.
  </Step>

  <Step title="Check the size">
    Make sure the snip meets the minimum size required to save.
  </Step>
</Steps>

<Note>
  Use Snip when you want to comment on a specific area of a photo, especially when you are working remotely and cannot take a new photo on site.
  The snipped area is saved automatically as an attached photo, but you may need to refresh to see it attached.
  Snipping cannot be used on attached photos.
  While Snip mode is active, rotation on 360 photos is paused.
</Note>

## Related

* [Hotspots](/properties-and-content/hotspots)
* [Redactions](/properties-and-content/redactions)
* [QR codes](/properties-and-content/qr-codes)
* [Trash](/properties-and-content/trash)