Overview
A Marker adds extra context to a photo. Markers can display notes, links, videos, and other information directly on photos, making it easier to communicate and share information where it is needed. Markers do not change the original photo.Why use Markers
Markers make it easier to add useful information directly to photos. They help you share context, direct users to other resources, and make important information easier to access without leaving the photo. They keep communication tied to the exact place it relates to.Marker scopes
- Global markers. Managed from the global marker library and reusable across properties.
- Property markers. Managed within a property marker library and available only in that property.
- Single-use markers. Created directly on a photo, used once only, and not stored in a marker library.
Property markers can include markers added from the Global marker library. When a Property marker comes from the Global marker library, not all fields are available for editing in the property.
Marker types
- Note. Plain text annotation.
- Link. Hyperlink to an external resource.
- Video. Embedded video content.
Visibility
Marker visibility controls who can access a marker. See Visibility settings for the full list of visibility settings used across Tours and Markers.Deactivation and pending deletion
Deleting a library marker is a delayed process. Once scheduled for deletion, the marker enters a pending state and may take up to 24 hours to be fully removed. During this period, the marker is hidden from users without editing permissions but remains accessible to users with editing rights.Markers that are deactivated or pending deletion are only visible to users with editing rights.
How to create a Global marker
1
Open Global markers
Open Manage, then open Global markers.
2
Create
Click Create.
3
Select the type
Select the type of marker: Note, Link, or Video.
4
Enter details
Enter the required marker details.
5
Set visibility
Select the Visibility.
6
Save
Click Save.
Account Owners and Global Account Managers automatically become Global marker managers. Only they can create Global markers, edit them, and add them to properties.
How to create a Property marker
1
Open the property
Open the property where you want to create the marker.
2
Open Markers
Open Markers.
3
Create
Click Create.
4
Select the type
Select the type of marker: Note, Link, or Video.
5
Enter details
Enter the required marker details.
6
Set visibility
Select the Visibility.
7
Save
Click Save.
How to create a Single-use marker
1
Open the photo
Open the photo where you want to add the marker.
2
Open the marker option
Open the marker option on the photo.
3
Create
Click Create.
4
Select the type
Select the type of marker: Note, Link, or Video.
5
Enter details
Enter the required marker details.
6
Set visibility
Select the Visibility.
7
Save
Click Save.
Single-use markers are not stored in the marker library.
How to add a Global marker to a property
1
Open Manage
Open Manage.
2
Open Global markers
Open Global markers.
3
Select the marker
Open the Global marker you want to add to a property.
4
Add to property library
Click Add to property library.
5
Select and confirm
Select the property you want to add the marker to and confirm.
Adding a Global marker to a property does not create a new Global marker. It adds the existing Global marker to that property.
How to edit a marker
- Global marker. Open Manage, open Global markers, select the marker, update the fields, then click Save.
- Property marker. Open the property, open Markers, select the marker, update the fields, then click Save. Some fields are locked if the marker came from the Global marker library.
- Single-use marker. Open the photo, select the marker, update the fields, then click Save.
How to promote a Property marker to a Global marker
1
Open the property
Open the property containing the marker.
2
Open Markers
Open Markers.
3
Select the marker
Select the Property marker.
4
Promote
Open More and select the option to promote the marker to Global.
5
Confirm
Confirm the action if required.
After promotion, the marker is available in the Global marker library.
How to add a Global or Property marker to a photo
1
Open the photo
Open the property and open the photo where you want to add the marker.
2
Click Edit
Click Edit.
3
Open the Markers tab
Open the Markers tab.
4
Use the marker library
Click Use marker from marker library.
5
Select the marker
Search or filter the marker library, then select the Global or Property marker you want to use.
6
Apply the marker
Click Apply marker.
7
Set display options
Choose the marker display options as needed, then click Apply.
8
Position the marker
Place the marker on the photo where you want it to appear.
9
Save
Click Save.
How to activate or deactivate a Global marker
1
Select the marker
Open Manage, open Global markers, then select the marker.
2
Activate or deactivate
Open More and select Activate or Deactivate.
Deactivated markers are only visible to users with editing permissions.
How to delete a marker
- Global marker. Open Manage, open Global markers, select the marker, open More, select Delete, and confirm. Deletion is delayed by up to 24 hours.
- Property marker. Open the property, open Markers, select the marker, open More, select Delete, type the marker name, and confirm. Deletion is delayed by up to 24 hours.
- Single-use marker. Open the photo, select the marker, open More, select Delete, and confirm.