Overview
A Marker adds extra context to a photo. Markers can display notes, links, videos, and other information directly on photos, making it easier to communicate and share information where it is needed. Markers do not change the original photo.Why use Markers
Markers make it easier to add useful information directly to photos. They help you share context, direct users to other resources, and make important information easier to access without leaving the photo. They keep communication tied to the exact place it relates to.Marker scopes
- Global markers. Managed from the global marker library and reusable across properties.
- Property markers. Managed within a property marker library and available only in that property.
- Single-use markers. Created directly on a photo, used once only, and not stored in a marker library.
Property markers can include markers added from the Global marker library. When a Property marker comes from the Global marker library, not all fields are available for editing in the property.
Marker types
- Note. Plain text annotation.
- Link. Hyperlink to an external resource.
- Video. Embedded video content.
Visibility
Marker visibility controls who can access a marker. See Visibility settings for the full list of visibility settings used across Tours and Markers.Deactivation and pending deletion
Deleting a library marker is a delayed process. Once scheduled for deletion, the marker enters a pending state and may take up to 24 hours to be fully removed. During this period, the marker is hidden from users without editing permissions but remains accessible to users with editing rights.Markers that are deactivated or pending deletion are only visible to users with editing rights.
How to create a Global marker
Account Owners and Account Managers automatically become Global marker managers. Only they can create Global markers, edit them, and add them to properties.
How to create a Property marker
How to create a Single-use marker
Single-use markers are not stored in the marker library.
How to add a Global marker to a property
Adding a Global marker to a property does not create a new Global marker. It adds the existing Global marker to that property.
How to edit a marker
- Global marker. Open Manage, open Global markers, select the marker, update the fields, then click Save.
- Property marker. Open the property, open Markers, select the marker, update the fields, then click Save. Some fields are locked if the marker came from the Global marker library.
- Single-use marker. Open the photo, select the marker, update the fields, then click Save.
How to promote a Property marker to a Global marker
After promotion, the marker is available in the Global marker library.
How to add a Global or Property marker to a photo
Select the marker
Search or filter the marker library, then select the Global or Property marker you want to use.
How to activate or deactivate a Global marker
Deactivated markers are only visible to users with editing permissions.
How to delete a marker
- Global marker. Open Manage, open Global markers, select the marker, open More, select Delete, and confirm. Deletion is delayed by up to 24 hours.
- Property marker. Open the property, open Markers, select the marker, open More, select Delete, type the marker name, and confirm. Deletion is delayed by up to 24 hours.
- Single-use marker. Open the photo, select the marker, open More, select Delete, and confirm.