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Overview

A Property is a digital representation of a real-world location. It contains the floors, hotspots, and photos for that location.

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Key concepts

  • Top-level container. Each floor, hotspot, and photo belongs to one property.
  • Data services required. Your organization needs a Data services subscription to create a property. Data services covers the bandwidth and storage needed to upload and view photos.
  • Transferable. A property can be transferred to another organization.
  • Property roles. Access inside a property can be controlled by Property roles in addition to Global roles. See Property roles.

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How to create a property

1

Open Properties

Open Properties.
2

Click Create

Click Create.
3

Enter the property name

Enter the Property name.
4

Enter and select the address

Enter the Search address, then select the address from the list.
5

Review the map pin

Review the map pin position and drag it if needed.
6

Add a description

Enter a Description if needed.
7

Confirm

Click Save.
Prerequisite: your organization must have Data services enabled to create a property.

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How to edit a property

1

Select the property

Open Properties and select the property.
2

Open the editor

Click Edit, then Edit property and floors.
3

Open the Property tab

Open the Property tab.
4

Edit name or description

Edit the Property name or Description as needed.
5

Change the address (optional)

To change the address, click Edit address, review the pin position, drag if needed, then click Use this address.
6

Save

Click Save.

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How to transfer a Property to another Organization

1

Open the Property

Open the Property you want to transfer.
2

Open Edit

Click Edit.
3

Open the Property and floor editor

Click Edit property and floors.
4

Open the Property tab

Open the Property tab.
5

Open Property transfers

Under Property transfers, click Transfer property.
6

Enter the destination Organization ID

Enter the Organization ID for the destination Organization.
7

Create the request

Click Create transfer request.
8

Wait for acceptance

The destination Organization must accept the transfer request.
Ask someone in the destination Organization to provide its Organization ID. It is available under Manage → Organization profile.

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How to trash a property

1

Select the property

Open Properties and select the property.
2

Open the editor

Click Edit, then Edit property and floors.
3

Open the Property tab

Open the Property tab.
4

Trash and confirm

Click Trash property and confirm.
Trashing a Property also moves its floors, hotspots, and photos to Trash.
To review, restore, or permanently delete trashed Properties, open Manage → Trashed properties.
  • Floors — the next level down inside a property.
  • Property roles — control who can do what inside a single property.