Overview
A photo is the visual record of a hotspot. ObservV recommends 360 photos for hotspot photos. Photos are usually uploaded directly to the hotspot they belong to. If you do not know which hotspot a photo belongs to, you can move it to the bucket and organize it later. A photo can also have attached photos, which are additional photos linked to a specific point on another photo. Once a photo has attached photos, it becomes a Parent photo.Key concepts
- Hotspot photo. The primary photo stored in a hotspot. 360 photos are recommended.
- Attached photo. An additional photo linked to a specific location on a Parent photo.
- Parent photo. Any photo that has at least one attached photo.
- Snip. A selected area of a photo saved as an attached photo.
- Bucket photo. A photo held in the bucket when you do not know which hotspot it belongs to yet.
- Sensitive photo. A photo marked as containing sensitive information. Some roles need explicit permission to view sensitive photos.
- Opening view. For 360 photos, the position viewers see when they first open the photo.
Use the bucket only when needed. It is best to upload photos directly to the correct hotspot whenever possible, so photos stay organized and easy to find.
How to upload photos to a hotspot
1
Open the floor
Open the property, then open the floor containing the hotspot.
2
Select the hotspot
Select the hotspot.
3
Choose the source
Click Upload, then choose whether to take a photo or select one from your gallery.
4
Add photo details
For each photo, choose whether it contains sensitive data and add a comment if needed.
5
Upload
Click Upload.
How to upload photos to a hotspot in hotspot mode
1
Open the floor
Open the property, then open the floor containing the hotspot.
2
Click Edit
Click Edit.
3
Activate hotspot mode
Activate hotspot mode.
4
Select the hotspot
Click the hotspot you want to upload photos to.
5
Choose the source
Select the option to upload photos, then choose whether to take a photo or select one from your gallery.
6
Add photo details
For each photo, choose whether it contains sensitive data and add a comment if needed.
7
Upload
Click Upload.
How to set the opening view for a photo
1
Open the photo
Open the property and open the photo.
2
Open edit mode
Click Edit.
3
Position the view
Move the photo to the opening position you want, using the opening view controls if needed.
4
Save
Click Save.
How to move a photo to a different hotspot
1
Open the photo
Open the property and open the photo you want to move.
2
Open edit mode
Click Edit.
3
Open the Photo tab
Open the Photo tab.
4
Move the photo
Click Move photo to different hotspot.
5
Select the destination
Select the floor and hotspot you want to move the photo to.
6
Confirm
Confirm the move.
How to move a photo to the bucket
1
Open the photo
Open the property and open the photo you want to move.
2
Open edit mode
Click Edit.
3
Open the Photo tab
Open the Photo tab.
4
Move the photo
Click Move photo to bucket.
5
Confirm
Confirm the move.
The bucket can be used as a temporary collection of photos when you do not know which hotspot they belong to yet. Do not overuse the bucket. It is best to upload photos directly to the correct hotspot whenever possible, so photos stay organized and easier to manage.
How to move a bucket photo to a hotspot
1
Open the bucket
Open the property and open the bucket.
2
Select the photo
Select the photo you want to move.
3
Open edit
Click Edit.
4
Open the Photo tab
Open the Photo tab.
5
Move the photo
Click Move photo to different hotspot.
6
Select the destination
Select the floor and hotspot where the photo belongs.
7
Confirm
Confirm the move.
How to trash a photo
1
Open the photo
Open the property and open the photo you want to trash.
2
Open edit
Click Edit.
3
Open the Photo tab
Open the Photo tab.
4
Trash the photo
Click Trash photo.
5
Confirm
Confirm the action.
How to upload attached photos from the photo viewer
1
Open the photo
Open the property and open the photo you want to attach photos to.
2
Upload
Click Upload.
3
Pick the location
Click the location on the photo where you want to place the attached photos.
4
Choose the source
Select the option to upload photos, then choose whether to take a photo or select one from your gallery.
5
Add photo details
For each photo, choose whether it contains sensitive data and add a comment if needed.
6
Upload
Click Upload.
How to upload attached photos from the Attached photos tab
1
Open the photo
Open the property and open the photo you want to attach photos to.
2
Open the Attached photos tab
Click Edit and open the Attached photos tab.
3
Upload from device
Click Upload from device and select the file or files.
4
Add photo details
For each photo, choose whether it contains sensitive data and add a comment if needed.
5
Upload
Click Upload.
Once a photo has attached photos, it becomes a Parent photo. If you upload another attached photo, it goes to the same selected location until you change it.
How to attach existing photos
1
Open the Parent photo
Open the property and open the Parent photo.
2
Open the Attached photos tab
Click Edit and open the Attached photos tab.
3
Attach existing photos
Click Attach existing photos.
4
Select photos
Select the photo or photos you want to attach.
5
Save
Click Save.
Only hotspot photos that are not already Parent photos or attached photos can be selected.
How to manage attached photos
1
Open the Parent photo
Open the property and open the Parent photo.
2
Open the Attached photos tab
Click Edit and open the Attached photos tab.
3
Edit, move, or remove
Select the attached photo and edit details, move it, or remove it as needed.
4
Save
Click Save.
How to use Snip
1
Open the photo
Open the property and open the 360° photo or 2D photo you want to snip from.
2
Click Snip
Click Snip.
3
Draw the selection
Draw a box around the area you want to capture.
4
Check the size
Make sure the snip meets the minimum size required to save.
Use Snip when you want to comment on a specific area of a photo, especially when you are working remotely and cannot take a new photo on site.
The snipped area is saved automatically as an attached photo, but you may need to refresh to see it attached.
Snipping cannot be used on attached photos.
While Snip mode is active, rotation on 360 photos is paused.