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Overview

A Floor divides a property into meaningful areas. A floor can represent a level, a wing, a section, or any other way you want to split a property. Hotspots are placed on floors.

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Floor file guidance

  • Accepted formats. JPEG, PNG, GIF, or PDF.
  • Be clean and clear. Floor plans should be accurate and ideally to scale, with only the information needed to help users understand the space.
  • Preserve aspect ratio when replacing. Hotspot positions are stored as relative x-y coordinates. If you change the height-to-width ratio, hotspots will appear in the wrong location.

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How to add a floor

1

Select the property

Open Properties and select the property.
2

Open the editor

Click Edit, then Edit property and floors.
3

Open the Floors tab

Open the Floors tab.
4

Create the floor

Click Create new floor.
5

Name and upload

Enter the Floor name and upload the floor file.
6

Save

Click Save.

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How to edit a floor

1

Select the property

Open Properties and select the property.
2

Open the editor

Click Edit, then Edit property and floors.
3

Select the floor

Open the Floors tab and select the floor.
4

Edit name or replace the file

Edit the Floor name, or upload a new floor file.
5

Use Download or Preview if needed

Use Download or Preview if needed.
6

Save

Click Save.

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How to reorder floors

1

Select the property

Open Properties and select the property.
2

Open the editor

Click Edit, then Edit property and floors.
3

Open the Floors tab

Open the Floors tab.
4

Drag and drop

Drag and drop the floors into the order you want.
5

Save

Click Save.

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How to trash a floor

1

Select the property

Open Properties and select the property.
2

Open the editor

Click Edit, then Edit property and floors.
3

Select the floor

Open the Floors tab and select the floor.
4

Trash and confirm

Click Trash floor and confirm.